> Reading enrichment results and provider attribution

TL;DR: Each enriched field shows the value + provider + timestamp + confidence. Hover or click to see the metadata. Same shape on Lead detail, API responses, and CSV exports.

What's attached to each enriched value

For every channel:

• Value — the actual contact (e.g. person@company.com)
• Source provider — which provider in the waterfall returned it
• Enriched at — timestamp
• Confidence — 0.0–1.0; provider-reported reliability score
• Verified — boolean; whether the value passed downstream verification (only set after a sync event)

On the Lead detail page

The Detailed Profile section renders the value visibly. Hover over any contact field → tooltip shows the provider + timestamp.

Click the value → small popover with:

• Full provider name
• Confidence score
• Enriched-at timestamp
• Clear and re-enrich action (forces a fresh waterfall run)

In API responses

Every /enrichment and /records/{id} response includes the metadata structure shown in the API article. Use it programmatically to gate downstream actions:

if (lead.channels.work_email.confidence >= 0.85) {
// Email is reliable, send outbound
} else {
// Confidence too low, route to manual verification
}

In CSV exports

When you export Leads with enrichment data, the columns include:

• work_email
• work_email_source
• work_email_confidence
• work_email_enriched_at
• (same shape for personal_email, phone, social_handles)

This makes the export self-documenting — anyone consuming the file can see where each data point came from.

Debugging a bouncing email

Standard flow: an email bounces in your sequencer.

To recover:

1. Open the lead detail
2. Click work_email → see which provider supplied it (e.g. "Provider B, confidence 0.78")
3. Action Clear and re-enrich for the work_email channel
4. Waterfall re-runs
5. A different provider may return a different email; that becomes the new value

Auditing data quality across the workspace

One query via Copilot:

• > show me leads with work_email confidence below 0.8 — surfaces the lower-confidence enrichments for spot-check

When the value looks wrong

Sometimes a provider returns a plausibly-formatted but incorrect contact (e.g. the previous employee's email at a company). To replace it:

1. Click the value → Clear and re-enrich
2. The value is cleared from the record
3. Re-enrichment runs to get a replacement

Related

• What enrichment is and the waterfall model
• Enriching from a Lead detail page
• Enriching via API
• Lead detail — Enrichment panel